Shipping policy

Shipping Policy

This Shipping Policy outlines the shipping terms of BALLANGI S.R.L for products ordered through ballangi.com. Please read this policy carefully before placing an order. If you have any questions about shipping, feel free to contact us at info@ballangi.com.

Order Processing Time

• Orders are processed within 1-2 business days after payment is received.

Domestic Shipping

• We offer nationwide shipping across Italy.

• Shipping rates and delivery times vary based on the weight and destination of the order.

• We use trackable shipping services to ensure secure and timely delivery.

International Shipping

• We also provide international shipping to select regions.

• Shipping rates and delivery times vary depending on the destination country and order weight.

• International customers are responsible for any customs duties or taxes that may apply upon delivery.

Order Tracking

• Once your order has been shipped, you will receive a confirmation email with a tracking number.

• You can use this tracking number to monitor your shipment on the courier’s website or contact us for assistance.

Shipping Address

• Please ensure that you provide a correct and complete shipping address at the time of ordering to avoid delivery delays.

• We are not responsible for any errors in the shipping address provided by the customer.

Delivery Delays

• While we strive for timely deliveries, we cannot be held responsible for delays due to events beyond our control, such as strikes, adverse weather conditions, or transportation issues.

Returns & Refunds

For information on returns and refunds, please refer to our Returns & Refunds Policy on our website.

Contact Us

If you have any questions or concerns regarding shipping, please contact us at info@ballangi.com.

Last updated: 03/14/2024